Reference

kebuntoto Privacy Policy For Your Account

kebuntoto Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice choicesYour privacy requests
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Support For Wallet Data Requests

A clear support route helps when a Privacy Policy question concerns your own account record. Sign in first when you can, then use the support link in the account area and describe the data issue without sending a password or full wallet credentials. We use the account step to reduce mistaken changes, while payment references help us locate the correct DANA, OVO, GoPay, QRIS or bank transfer entry.

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Account access request

Use the support link after sign-in and include your registered phone detail, the device path you used, and the specific Privacy Policy question. We can then connect the request to the correct account record.

Wallet record question

For a DANA, OVO, GoPay or QRIS query, share the transaction reference and approximate date, not your wallet PIN. We use those details to check the stored payment record without requesting secret credentials.

Change or correction request

Tell us which account field you want corrected, why it is inaccurate, and how we can confirm ownership. Our support path may ask for phone verification before changing personal data linked to your profile.

ACCOUNT DATA PRACTICE

Your Account Security And Cookies

Privacy controls work best when each account action leaves a clear record. We separate identity details, device signals and payment references so a login check is not confused with a wallet receipt.

Data we handle

We handle account contact details, phone verification results, sign-in events, device and browser signals, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Cookies and storage

Cookies and similar browser storage can retain a session, security preference or device setting. Clearing them through your phone browser may sign you out and require another account verification step.

Account security

We use sign-in checks, phone verification and device signals to identify unusual account access. Keep your password private and contact support through the account path if a device or login looks unfamiliar.

Payment references

We retain the references needed to match a receipt or wallet status, but we do not ask you to place a wallet PIN or password in a support message. DANA and QRIS checks remain tied to the relevant account.

Retention approach

We keep personal and transaction records for as long as needed for account security, payment reconciliation, dispute handling and legal duties. When a record is no longer needed, our handling process can remove or restrict it.

Who to contact

Send a Privacy Policy question or data change request through the support link in your account area. Include the relevant field or transaction reference, while leaving out passwords, PINs and complete wallet credentials.

Privacy Policy Questions For DANA Users

These Privacy Policy answers focus on the account actions you are most likely to take from Indonesia. They explain what happens during phone verification, how wallet references are used, how browser storage affects access, and where to send a request. If your situation is not listed, use the signed-in support path and describe the precise record you want us to check.

It covers personal data, phone verification, sign-in and device details, cookies, support messages, and payment references created while you use kebuntoto services, including DANA, OVO, GoPay and QRIS where local law permits.

Phone verification helps connect an account request to the person controlling that account and supports access checks. It can also help us confirm ownership before correcting personal data or discussing a wallet record.

Yes. The Privacy Policy covers transaction references and status details associated with QRIS, bank transfer and virtual account steps. We use them to match receipts and account records, not to request your secret PIN.

Yes. Use the support link after signing in, name the field that is wrong, and explain the requested correction. We may complete phone verification before changing information connected to your account.

Cookies or similar storage can preserve a sign-in session and device preference on your phone. You can clear them in browser settings, but doing so may sign you out and trigger another account access check.

We retain records while they support account security, payment matching, dispute handling or legal duties. Retention can differ by record type; when a record is no longer needed, we remove or restrict it.

Sign in and use the support link in your account area. State whether your request concerns account data, device details, cookies or a DANA, OVO, GoPay, QRIS or transfer reference.

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